Privacy Policy

Last updated: October 02, 2021

Thanks for choosing to be a part of our community at Improve Digitally, doing business as (“Improve Digitally”, “we”, “us”, “our”). We are committed to protecting your right to privacy and personal information. This Privacy Policy describes our policies and practices regarding the collection, use, and disclosure of your information when you use the Service and tells you about how your privacy rights and law protect you. If you have any questions or concerns regarding this Privacy Policy notice or our practices and process with your personal information please contact us at [email protected]

When you visit our website at https://improvedigitally.com (“Website”) and, more generally, use any of our Services (including use of the website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy notice, we seek to explain to you clearly what information we collect about you, how we use it, and what rights you have in relation to it. This is important because we hope you will take some time to read it carefully. If there are any terms that you do not agree with the Privacy Policy, please stop using our services immediately.

This Privacy Statement applies to all information collected through our Services (including our website, as described above), as well as any related services, sales, marketing, or events.

Please read this Privacy Policy notice carefully as it will help you understand what we are doing with the information we collect about you.

What Information Do We Collect

Personal information you disclose to us:

When you register on the Website: We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products, services, participation in activities on the Website, or when you contact us through our website.

The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal information provided by you: We can collect Full Names, Phone Number, Email addresses, Contact Preferences, and other similar information. The number of unique views and the total number of visitors when you use your cookie banner using our approval management solution; Information in blog comments.

All personal information you provide to us must be complete, true, and accurate, and you must notify us of any changes to such personal information required.

Information automatically collected:

We automatically collect some information when you visit, use or navigate the Website. This information does not reveal your specific personal identity (Such as your name or contact details), but it may include information about the device and application you use such as your operating system, IP address, device name, URLs, language preferences, browser and device properties, country, and location and also information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and functionality of our website and for our internal analysis and reporting purposes.

The information we automatically collect includes:

Log and Usage Data: Log and usage data related to the service, utility, and performance information, which our servers automatically collect when you access or use our website and we record in the log files. Depending on how you communicate with us, this log data searches your IP address, device information, browser type and settings, and information about your activity on the website (such as date/time stamps associated with your application, pages, and viewed files) and what features you use. And other actions you take, such as device event information (system activity, error reports (sometimes called ‘crash dumps’), and hardware settings.

Device data: We collect device data, such as information about your computer, phone, tablet, or other devices you use to access our website. Depending on the device used, the data may include information such as your IP address (or proxy server), location, browser type, operating system, hardware model, device and application identification numbers, Internet service provider and/or mobile carrier, and system configuration information.

Location data: We collect data such as information about your device location when you use our website, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the website. For example, we may use GPS and other technologies to collect geolocation data that tells you your current location (based on your IP address). You can avoid allowing us to collect this information by denying access to the information or by disabling your location setting on your device. Note, if you wish to opt out, you may not be able to use certain features of the services.

How Do We Use Your Information?

We use the personal information collected through our website for the various business purposes described below. We process your personal information for these purposes in accordance with our legitimate business interests, to contract with you or with your consent, and/or in accordance with our legal obligations. Next to each of the objectives listed below, we specify the specific processing criteria on which we depend.

1. To facilitate the account creation and login process: If you choose to link your account with a third-party account (your Google or Facebook account), we use the information you allow us to collect from that third party to facilitate the account creation and activation login process.
2. Manage user accounts: We may use your information to manage our account and keep it working.
3. Ask for feedback: You can use your information to request feedback and to contact you about using our Services.
4. To post testimonials: We publish testimonials containing personal information on our website. Before posting testimonials, we will obtain your consent to use your name and the content of the testimonial. If you would like to update or delete your credentials, please contact us at [email protected], by adding your name, credentials, and contact information.
5. To protect our services: We may use your information we collected as part of our efforts to keep our services safe and secure (For example, fraud monitoring and prevention).
6. Enforce our terms, conditions, and policies for business purposes, in accordance with legal and regulatory requirements, or in connection with our contract.
7. Respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we must examine the data we hold to determine how to respond.
8. Execute and manage your orders: You may use your information to withdraw and manage your orders, payments, upgrades, or withdrawals made through the Website or through our Services.
9. To provide and deliver services to the user: We may use your information to provide you and deliver the requested services.
10. Respond to user queries/provide support to users: We may use your information to answer your questions and resolve any issues you may have while using our services.
11. Send you marketing and advertising contacts: If we and/or our third-party marketing partners are tailored to your marketing preferences, we may use the personal information you send us for our marketing purposes. For example, we may collect personal information from you when you are interested in obtaining information about us or our services, marketing subscription, or otherwise contacting us. You can opt-out of our marketing emails at any point of time (See below “What are your Privacy Rights?”).
12. To send administrative information to you: We may use your personal information to send you the product, service, and new feature information and/or changes to our Terms, Conditions, and Policies.
13. To provide you with targeted advertising: We may use your information to develop and display personalized content and advertising (and in conjunction with third parties who do so) to suit your interests and/or location and to measure its effectiveness. See our cookie notice for more information.
14. For other business purposes: We may use your information to analyze data, identify application trends, determine the effectiveness of our advertising campaigns, and other business purposes such as evaluating and enhancing our website, services, products, marketing, and your experience. We may use and store this information in an integrated and anonymous format so that it is not associated with personal end users and does not contain personal information. We will not use identifiable personal information without your consent.

Will Your Information Be Shared With Anyone?

We may process or share your data which we hold on the following legal basis:

• Legal interests: We may process your data when reasonably necessary to achieve our legitimate business interests.
• Performance of a contract: If we have signed a contract with you, we may process your personal information to fulfill the terms of our agreement.
• Legal Obligations: We may publish your information as required by law, government requests, judicial action, court order, or legal processes such as in response to a court order or a subpoena. (Including responding to public authorities to meet national security or law enforcement requirements).
• Key Interests: We may publish your information which we believe is necessary to investigate, prevent or take action on possible breaches of our policies, suspected fraud, potential threats to the security and illegal activities of any person, or possible breaches of evidence.
• Business Transfers: We may share or transfer your information during any merger, sale, financing or acquisition, or negotiation of all or part of our business to another company.
• Vendors, consultants, and other third-party service providers: We may share your data with third-party consultants, vendors, service providers who perform services for us or on our behalf and may require access to such information in order to do that work. For Example: Customer service, Data analysis, Email delivery, Hosting services, and marketing efforts. We may allow selected third parties to use tracking technology on the Website to collect data on our behalf about how you interact with our Website over time. This information can be used, among other things, to analyze and monitor data, determine the popularity of specific content, pages, or features, and better understand the online process. We will not share, sell, rent, or trade any of your information with third parties for their advertising purposes unless otherwise described in this notice. We have agreements with our data processors that are designed to help protect your personal information. This means that they can do nothing unless we instruct you to do so with your personal information. They will not share your personal information with any company other than us. They are committed to protecting the data they hold on our behalf and retaining it for as long as we advise.
• Affiliates: We may share your information with our affiliates, in which case those partners must respect this Privacy Statement. Subsidiaries include our parent company and any subsidiaries, joint venture partners, or other companies that we control or have general control over with us.
• Business Partners: You may share your information with our business partners to provide you with certain products, services, or advertisements.

Who Will Your Information Be Shared With?

We only share and disclose your information with the following third-party categories. If we process your data based on your consent and you wish to cancel your approval, please contact us using the contact details provided in the section below:

• Testing Tools
• Ad Networks
• Social Networks
• Payment Processors
• Retargeting Platforms
• Data Analytics Services
• Sales & Marketing Tools
• Cloud Computing Services
• Finance & Accounting Tools
• Affiliate Marketing Programs
• Performance Monitoring Tools
• Data Storage Service Providers
• Order Fulfillment Service Provider
• Website Hosting Service Providers
• Product Engineering & Design Tools
• Communication & Collaboration Tools
• User Account Registration & Authentication Services

Do We Use Cookies and Other Tracking Technologies?

“Cookies” are small text files that are transferred from our website, product, or service and stored on your computer’s hard drive. We use a combination of cookies to help you provide personalized service and to help you optimize our websites, products, and services.

We use the following types of cookies:

• Session cookies: These are temporary cookies when you close your browser or leave your session on a product or service. We use session cookies on our websites and on some of our products or services to identify and track users.
• Consecutive cookies: Continuous cookies help our websites, product, or service to “remember” who you are and to remember your preferences on our website. Cookies will continue to be on your computer or device after you close your browser or leave your session on the product or service.
• Regular cookies: We use regular cookies on our websites and on some of our products or services to identify and track users and remember what is in your shopping cart. We may from time to time use a series of cookies and similar technologies in our products or services to help you provide certain aspects of the product or service or to help us improve the product or service.
• Web analytics cookies and similar technologies: Many of our websites, products, and services use third-party web analytics cookies and similar technologies. These allow you to identify and count the number of visitors and see how such visitors go around the website, product, or service. This will help you make our service better and we hope you will be interested in contacting us with details about our products and services.
• Web beacons: We also use software such as cookies and web beacons to help users who visit our website click on another website or email and collect information about purchased items. These web beacons collect limited information that does not identify specific individuals. The use of web beacons is undeniable. However, since they are used in conjunction with cookies, you can effectively disable them by setting your browser to control or block cookies.
• IP address and parameter tracking: We have a record of traffic data automatically recorded by our server, such as your Internet Protocol (IP) address, the website you visited before our site, and the website you visit after leaving our site. We also collect some site, product, and service statistics such as access rates, page hits, and page views. We could not be identified solely from these traffic data or site statistics.
• Third-party technology: We may sometimes use third-party service provider technology to collect information about browsing activity on certain pages of our website and track the IP address you use when accessing those pages. We only track/identify your IP address when you use our website, and do not track your IP address when you leave our website.

This third-party technology expires after you close your browser or leave your session on a product or service. Our third-party service provider collects information about which companies access our website and may use that information to communicate with those companies about our products and services that we may be interested in.

Change your cookie and similar technology preferences

You can configure your browser to control or block cookies and similar technologies if you wish, however, if you disable them, it may affect your ability to use certain parts of our website, products, or services. For more information on how to adjust your browser settings to accept, remove or reject cookies and cookies and similar technologies, visit the Internet Advertising Bureau website www.youronlinechoices.com.

Is Your Information Transferred Internationally?

We are based in India and our servers are located in India and the United States. In order to provide you with our Services, please note that your information may be transferred, stored, and processed from our facilities and by the third party with which we may share your personal information (“Will your information be shared with anyone?” Above), in the United Kingdom, the United States, Taiwan, and other countries.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), these countries do not need to have data protection laws or comprehensive laws similar to those in your country. With that in mind, we use the appropriate protections when we transfer your information outside the EEA or the UK to ensure that your personal information is protected and complies with applicable data protection laws.

European Commission’s Standard Contractual Clauses:

We have taken steps to protect your personal information, including the use of the European Commission’s Standard Contractual Clauses, for the transfer of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information arising from the EEA or the UK in accordance with European data protection laws and regulations. We have implemented similar appropriate protections with our third-party service providers and partners and can provide additional details upon request.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we hold. However, despite our security and efforts to protect your information, we cannot guarantee that any electronic transfer through the Internet or information storage technology will be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify information. Your security may be compromised and your information may be improperly collected, accessed, stolen, or altered. Although we will do our best to protect your personal information, sending personal information to our website is at your own risk. You should only access the website within a secure environment.

Do We Collect Information From Minors?

We do not request data to be known or marketed to children under 18 years of age. By using the Website, you represent at least 18 years of age or you are the parent or guardian of such a minor. If we find out that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to immediately remove such data from our data. If you know of any data we collect from children under the age of 18, please contact us at [email protected]

What Are Your Privacy Rights?

In some areas (such as the EEA and the UK), you have certain rights under applicable data protection laws. These include:

1. You can obtain a copy of your personal information under right to request access.
2. Requesting amendment or deletion
3. You can control the processing of your personal information 
4. For data portability, if applicable. In some cases, you may have the right to object to the processing of your personal information. To make such a request, use the contact details given below. We will consider and act on your request in accordance with applicable data protection laws.

If we rely on your consent to process your personal information, you reserve the right to withdraw your consent at any time. Please note that this does not affect the legality of the process prior to revocation, nor does it affect the processing of your personal information that is used for legal processing other than consent.

If you have questions or comments regarding your privacy rights, please email us at [email protected]

Cookies and similar technologies: Most of the web browsers are set to accept cookies by default. If you prefer, you can manually choose to set your browser to remove cookies. If you wish to remove or reject cookies, it may affect certain features or services and you may not be able to use our website. To opt-out of interest-based advertising by advertisers on our website, visit: http://www.aboutads.info/choices/

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in the emails we send or by contacting us using the details below. You will be removed from the marketing email list — however, we may still contact you, for example, to send you service-related emails required for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. Otherwise, to opt-out, you must:

• Contact us using the contact information provided.
• Access your account settings and improve your options.
• Use the unsubscribe link below for marketing emails, newsletters, or other non-essential communications.

Do California Residents Have Specific Privacy Rights?

Section 1798.83 of the California Civil Code, also known as the “Shine the Light” Act, allows California residents to request and receive from us once a year for free, as well as the types of personal information (if any) that we have for direct marketing purposes and the names of previous third parties and entrants. During the calendar year, we shared personal information.

If you are under the age of 18 and live in California and have an account registered on the website, you have the right to request the deletion of unwanted data that you post publicly on the website. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We make sure that the data is not displayed publicly on the website, but note that data from all our systems (e.g. backups, etc.) will not be completely or extensively deleted.

Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be marked with an updated “revised” date and will take effect as soon as the updated version is accessed. If we make material changes to this Privacy Notice, we may notify you by publishing a notice of such changes promptly or by sending you a notification directly. We encourage you to review this Privacy Notice frequently to learn how we protect your information.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at [email protected]